Due to COVID 19 protocols, any product that has been opened and used cannot be returned. All sales for liquids, tools (scissors/bits/pushers/nippers), ALL types of gels are final sale.


If a product has arrived damaged or is defective - we will resolve these issues in that case with a refund or exchange (minus cost of shipping and handling). A claim must be submitted within 15 days from delivery date.  Due to the fact that some products require special handling by you, the customer; we cannot accept claims of damaged products due to mis-handling on your end. Therefore, we will ask for confirmation with proof of photos or videos. 


All equipment (drills/dust collectors) have a manufacturer's warranty, therefore claims are handled through us directly with the manufacturer. Please read all manufacturer's warranty and return/exchange information in the product description. Please make sure to review it prior to making a purchase




All sales are final with the exceptions stated above.



To start your claim (if you recieved damaged goods), please email customer service at meew.nails@gmail.com. Please indicate "return claim" in the e-mail subject field. Upon receipt of the email, you will be asked to fill out a return form with information regarding the claim and if you qualify for a full refund.


Please note, you will be responsible for all return shipping charges. All returns for non-sale items are eligible for full refunds less the cost of shipping. 



Damage claims will be reviewed and resolved on a case by case basis. For defective or damaged products, please contact us at: meew.nails@gmail.com


Please Note

● Sale items are FINAL SALE and cannot be returned. These include items marked down and indicated as "sale items."



● We do not offer exchanges because for now we are small business and we may have not enough stock. The fastest way to ensure you get what you want is - to return the item you have, and once the return is accepted, make a separate purchase for the new item.



If you have any questions concerning our return policy, please contact us at: